If your order is $40 or more, we will ship it free of charge to a domestic U.S. address. Orders under $40 will be charged a nominal shipping and handling fee of $8.00 for U.S. shipping. Customers in Canada and U.S. Territories will pay a shipping fee based on real-time USPS calculations.

International customers: Currently, we do not sell and ship outside the U.S., its territories and Canada via this website. However, if you see something you like, please email me at ghostriverwoodart@gmail.com. I may be able to post the item for you to purchase on Etsy.

We do not add sales tax to your purchase. (Our low volume of sales means we are not required to collect sales tax for U.S. states or Canada.)

If you live in Vermont, Colorado, or Puerto Rico we are required to direct you to the following Transactional Notices.

• Ghost River Wood Art does not collect sales and use tax.

• The purchase is not exempt from sales and use tax.

• Your state or jurisdiction may require you to report this purchase and pay any sales or use tax that is due.

Our goal is to respond to any inquiry within 24 hours of receipt and to ship orders within 2 business days of payment verification.

Please note that as this is a small business with limited personnel (i.e. one), occasionally there may be delays in order fulfillment due to obligations in the studio or traveling to source raw materials. If a significant delay is anticipated, we will notify customers in the information banner at the top of each page, on the checkout page, and/or by email after the order is placed. If you learn of a delay after ordering and would like to cancel your order, email us before we ship and we will provide a full refund to the original payment method. For any shipping concerns, please contact us at GhostRiverWoodArt@gmail.com.

If you have any questions or concerns, please email us at ghostriverwoodart@gmail.com. If you prefer a callback, please email your number and the best times to call within the next 24-48 hours. You'll receive a call from 901 area code.

Much of the wood we use still has natural moisture content as we complete the piece. Even wood that seems fully dry has been naturally dried, not kiln dried, and may retain some internal moisture. As moisture evaporates from the wood fibers, it does so unevenly. Areas around the bowl where the grain cuts across the rim and wood fibers are short dry quickly; whereas, areas where the grain runs along the rim and fibers are long dry more slowly. Uneven drying often causes the bowl to warp. The amount of warping in our products varies a good deal, from virtually none to enough to add significant character to the work. The product photos and descriptions should give a good indication of the condition of each piece. While most products will be stable when you receive them, some warping may still occur and it is possible that small cracks can develop in the wood. These should not be considered defects but simply dynamic variation in a natural material. Nevertheless, if you are not satisfied with your purchase, you may return it within 14 days of receipt per our Returns Policy.